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  • Why use travel consultants?

    We save you time, reduce the stress of planning, and provide personalized recommendations you won't find through a search engine alone. 

  • What types of trips do you plan?

    We specialize in luxury and elevated travel experiences, including custom vacations, honeymoons, group trips, milestone celebrations, family travel, and corporate retreats.

  • What makes Shade & Travel different?

    We believe travel should be intentional, seamless, and unforgettable. Every itinerary is thoughtfully curated to reflect your travel style, combining exceptional accommodations, unique experiences, and personalized service from start to finish.

  • How do your group trips work?

    Our hosted group trips combine the ease of organized travel with the freedom to enjoy unforgettable destinations alongside like-minded travelers. We take care of the logistics so you can focus on the experience, whether you're traveling solo, with friends, or as a couple.

  • What happens if something goes wrong while I'm traveling?

    Travel doesn't always go according to plan, but you won't be navigating it alone. We're available to assist with unexpected changes, helping you find solutions so you can get back to enjoying your trip.

Travel

Guide

Navigate every destination with confidence through expert guidance, practical tips, and curated recommendations.

Group Trip Payment Policies

Are gratuities included in the trip price?

  •  Gratuities are not included in the trip price and will be collected one month prior to departure. Tips, typically 18-20%, are distributed evenly among drivers, tour guides, and hotel or villa staff, usually ranging from $150 to $300 per person.

 

What is the payment policy? Are there payment plans?

  • All of our trips can be paid for either in full or through a Shade & Travel pricing plan!

 

What is a Shade & Travel pricing plan?

  • A Shade & Travel pricing plan is a monthly payment plan spilt between 6-8 months. This pricing plan is subject to interest rates that are applied automatically at the time of booking. Please note, the deposit for Shade & Travel pricing plans are non-refundable at any time.

Is there a refund policy in place?

  • Traveler-initiated cancellation

 122 or more days (four months) before departure: Traveler receives 50% refund, minus the non-refundable deposit.

Between 60 – 100 days (two months - three months) before departure: Traveler receives 15% cash refund OR “Shade Credit” which can be transferred to a different Shade & Travel trip on a later date.

 

Less than 60 days before departure: Non-Refundable

 

  • Shade & Travel cancellation

 

If we, at Shade & Travel, cancel the trip for any reason, all travelers will receive a full refund OR opt for “Shade Credit” which can be transferred to a different Shade & Travel trip on a later date.

Do I need travel insurance?

  • Yes. Shade & Travel requires all travelers to have travel insurance that covers medical, loss of baggage, flight delays & more. Travelers are required to send us proof of travel insurance 4 weeks prior to the trip’s departure date.

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